In an unusual development, Facebook (NASDAQ FB) suffered from the biggest outage in its history on August 1. While connecting, Facebook displayed “Something Went Wrong” for almost 30 minutes. Similarly, you get a network error in the mobile apps and your content won’t refresh.
The site went down for most users around 12 p.m. ET on Friday. Users began to regain access to the site about 30 minutes later, according to various tweets. Since then the site worked well, although response time was slower than usual for a period. The site appeared to return to normal at about 2 p.m. ET.
Facebook’s developer webpage went down with the site during the initial outage, but shortly afterward displayed the prominent warning “Increased errors/latency on all Platform surfaces” with a promise that the company’s engineers are working to fix the issue. The chart tracking API response time shows a prominent spike right before 12 p.m. ET.
Facebook Inc: Facebook Down
At around 12 p.m. ET, the status page read:”Facebook is currently experiencing an issue that is affecting all API and web surfaces. Our engineers detected the issue quickly and are working to resolve it ASAP. We’ll update shortly.”
Later, at about 1:45 p.m. ET, the status page was updated with the following statement: “Traffic and error-rates are almost back to normal after a coordinated intervention by our engineering teams. We are now monitoring the situation and we have our best engineers determining the root-cause of this issue that affected much of our web fleet. We apologize for any inconvenience and we aim to ensure that this issue does not repeat.”
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Facebook Inc (NASDAQ FB) Business News
Facebook (NASDAQ FB) was down on both web and mobile. Although the apps still worked, the message “Error loading News Feed” displayed at the top, and no recent updates appeared at the top. (The apps now seem to be working as normal.) Many users also reported that Instagram was down during the Facebook outage. Although the Facebook-operated service was briefly affected, it appeared to recover much faster than Facebook itself, within minutes.
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